At Magick Creations, we’re committed to making your experience exceptional. We understand that sometimes returns are necessary, and we strive to make the process easy and fair for everyone.

Satisfaction Guarantee

If you’re not completely satisfied with your purchase, you may return it within 30 days for a refund. We’ll help you find the best solution, whether it’s a return or another form of assistance.

Eligibility for Returns

• Items must be in new, unused condition with all original packaging intact.
• Items that are defective or damaged upon arrival qualify for a replacement or full refund, without needing to be returned.
• Items returned without meeting these conditions may not be eligible for a refund.

Return Process

1. Submit a Return Request: Visit our Help Center page and fill out the form at the bottom of the page with your return request. Please provide a reason for the return and, if applicable, attach a photo of the product. Photos help us process your request faster.

2. Return Label Fee: A $9 return label fee applies for returns that aren’t related to defects or damages. This covers the cost of return shipping and handling and will be deducted from your refund.

Refunds

Once we receive and inspect your returned item, your refund will be processed within 5-7 business days to the original payment method. Please note:

• Original shipping fees are non-refundable unless the return is due to a defect or damage.
• Refunds may take several business days to appear in your account, depending on your bank or payment provider.

Defective or Damaged Items

If your item arrives defective or damaged, contact us within 7 days of delivery. We’ll provide a full refund or replacement without requiring a return of the defective item. Simply fill out the Help Center form and attach a photo if possible.

Why We Charge a Return Label Fee

Our return label fee helps cover the costs of return processing, restocking, and shipping. This enables us to offer fair pricing and maintain high-quality customer service.

Thank you for choosing Magick Creations! We’re here to support you with any issues or questions through our Help Center.